Taylor Schilling and Laura Prepon

Netflix ignores Canadian regulator’s orders

The U.S. streamer is refusing to provide content consumption data, saying it is not subject to regulatory orders "under Canadian broadcasting law."
September 23, 2014

Netflix on Monday called the CRTC’s bluff to risk being regulated in Canada by refusing to provide proprietary business data to its Let’s Talk TV hearings process, despite orders to do so.

coriewrightCorie Wright, director of global public policy for the U.S. video streaming giant, on Friday repeatedly told the CRTC during her hearings appearance (pictured right) that data like Netflix Canada subscriber numbers and revenues could reach competitors through the regulator’s public records process if handed over.

But CRTC chair Jean-Pierre Blais drew a line in the sand by meeting each objection on confidentiality grounds with a regulatory order to provide the business data.

Now Netflix, eager to keep sensitive business information from the prying eyes of competitors, has crossed that line.

“While Netflix has responded to a number of the CRTC’s requests, we are not in a position to produce the confidential and competitively sensitive information ordered by the commission due to ongoing confidentiality concerns,” Netflix head of communications Anne Marie Squeo said in a statement issued on Monday.

“While the orders by the CRTC are not applicable to us under Canadian broadcasting law, we are always prepared to work constructively with the commission,” Squeo added.

Now Blais’ credibility is at risk as he told Wright that withholding business data because its confidentiality would not be guaranteed put Netflix’s exemption order in Canada at risk. Because Netflix is an Internet-based entertainment service, the exemption order allows it to operate without having to abide by the same rules and regulations as traditional broadcasters.

By contrast, U.S. media players can apply to the FCC south of the border to keep proprietary information confidential on a short- or long-term basis.

The regulator was not available for comment Tuesday on how it will address Netflix’s calculations that it is not subject to Blais’ orders because the CRTC does not regulate online video.

Meanwhile the regulator’s attempt to assert its powers against Netflix could also be thwarted by Prime Minister Stephen Harper and Heritage Minister Shelly Glover, who, in recent weeks, have insisted they oppose Netflix, YouTube and other popular internet video platforms being taxed or regulated in Canada.

Image: Orange Is The New Black / By Jessica Miglio for Netflix

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One Comment »

  • blue said:

    CRTC needs to go the way of the Dodo bird, thanks tho those bastards my only “choice” is Rogers and Bell, and a whole ton of 3rd parties who are stuck being “resellers” of these two. The CRTC is a proxy for those Bell and Rogers to shut out content and keep a monopoly on content in Canada so to hell with them. Fact is internet content is killing their TV business as it should, no need for that to be stopped, good job for Netflix on standing up for an uncontrolled internet here and in the US

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